Returns & Exchanges
At Bigley Shoes and Clothing, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unworn, unwashed merchandise with original tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected, we will process your refund within 5-7 business days.
