Frequently Asked Questions
Everything you need to know about shopping with Bigley Shoes and Clothing.
What is your return policy for shoes and apparel?
We accept returns on unworn items with original tags and packaging within 30 days of purchase. Please ensure footwear is returned in the original shoe box.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
How do I determine my correct size?
We provide detailed size charts on each product page. Since sizing varies by brand, we recommend checking the specific measurements provided for both our clothing and footwear collections.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and delivery times will be calculated at checkout based on your country.
Can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.